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Telligent

At Redweb, we work with Telligent to provide our Sitecore clients with leading-edge solutions to further drive collaboration and engagement with their audiences. 

By harnessing Telligent’s integrated suite of social applications and related services, we can help you build communities and spark conversations that increase brand loyalty and advocacy. 

We do this through the Telligent Community Platform, allowing you to take advantage of features such as feedback channels, UGC-driven customer support forums, and the ability to create dynamic digital marketing campaigns. 

And when you’re not talking to customers, you can use the platform in-house to securely collaborate with colleagues and partners.  

Telligent Community Platform features

The plethora of enterprise-class social software applications available through the platform include:

  • Activity streams summarising what’s going on in your community in real time 
  • Discussion and Q&A forums where customers can talk to you and with each other
  • A feature-rich blogging platform
  • An ideation app that can collect initial customer feedback for proposed new features or offers
  • Live chats and private messages 
  • Wikis, calendars and media galleries

Meanwhile, a massive variety of gamification features like ratings, polls, likes and reputation points help to further foster a sense of community. 

See all of the Telligent Community features 

A partnership to get even more from Sitecore

Telligent is part of the global Actionable Intelligence® company Verint’s customer engagement optimisation portfolio. Like Redweb, Verint has a longstanding relationship with Sitecore. This makes for a natural partnership, with our highly experienced teams and certified Sitecore developers perfectly placed to get the most out of what Telligent can do. 

As Rob Howard, Verint’s Vice President and General Manager, Social Communities, puts it: “Redweb is an established digital leader that brings its customers leading-edge capabilities. Both Telligent and Redweb have a proven history of delivering digital solutions, and this new partnership will help ensure customers have a trusted technology for delivering on modern community capabilities within their Sitecore investment.” 

Find out more about working with Redweb and Telligent

Telligent is fully customisable to control the aesthetics of your community interface, and can be run on premises or hosted in the cloud.  

Please email Gemma, our Senior Bid Manager, gemmamillington@redweb.com or call on 01202 779944 if you’d like to talk in more detail about Telligent, and find out how we can offer enhanced functionality and online experiences for your Sitecore website.