- Visitors to our websites
- People who use our services, or subscribe to our emails
- People who register for one of our events
- People who apply for a job at Redweb
- Access to personal information, and how we protect it
- Disclosure of personal information
- Links to other websites
- How to contact us
Visitors to our websites
When someone visits www.redweb.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. If we do collect personally identifiable information through our website, we will be transparent about this. We will make it clear when and what personal information we collect and will explain what we intend to do with it.
We also use a third-party tool, Lead Forensics, to collect information on which organisations are visiting our site. This information is only processed in a way which does not identify an individual. Data is gathered and processed through cloud services located in several countries around the world, including Ireland, Germany and the USA. Data is sent to and stored in a central database located in the UK which is operated by Lead Forensics. It is not sent or stored anywhere else.
People who use our services, or subscribe to our emails
We use a third-party provider, Force24, to provide marketing communications to our clients. Force24 gathers statistics around email openings and clicks, which helps us monitor and improve our content. Force24 store all their data in their own infrastructure held within London and Glasgow. If you have consented to receive marketing news from us, you can choose to opt out at any point by using the unsubscribe link or emailing email@example.com.
People who register for one of our events
We use a third-party encrypted service, Eventbrite, to collect personal information which enables us to provide tickets for our events. If you register for an event, this information will be retained within Eventbrite and we may contact you with ‘Legitimate Interest’ to invite you to similar events. We will not share data with other organisations, if you would like to unsubscribe from receiving marketing communications such as event invites, please email firstname.lastname@example.org.
People who apply for a job at Redweb
To provide you with relevant employment opportunities with Redweb or Redweb’s clients, we need to process certain information about you. We only ask for details that will help us to help you, such as; your name, contact details, education details, address, employment history, immigration status and salary or day rate.
Where appropriate, and in accordance with local laws and legislations, we may also collect information related to your health, diversity and details of any criminal convictions. All data collected is solely used by Redweb staff only to inform you of any relevant job opportunities with Redweb that fit your requirements. We will not share any of the information you provide with outside sources without your permission.
If we have not had meaningful contact with you for a period of two years, we will delete your personal data from our system unless we believe in good faith that the law or other regulation requires us to preserve it (for example, because of our obligations to tax authorities or in connection with any anticipated litigation)
The information you provide and any data gathered is held securely on a CRM system, eBoss.
Should you no longer wish to hear from Redweb with regards to job opportunities or if your circumstances or requirements have changed, please contact us on FOI@redweb.com.
Access to personal information, and how we protect it
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information, please contact us. We may make a small charge for this service.
Redweb is ISO27001 certified and has strict security procedures covering the storage of your information to prevent unauthorised access, and to comply with the terms of the EU General Data Protection Regulation (GDPR). This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.
Disclosure of personal information
In most circumstances we will not disclose personal data without consent. However, we reserve the right to access and disclose individually identifiable information to enable us to prevent and detect crime and to produce anonymised statistics.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Links to other websites
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
How to contact us
To request a copy of the information that Redweb holds about you please email FOI@redweb.com.
For any other enquiries the contact details are as follows;
- By phone – 01202 779944
- By email: email@example.com
- Or write to us at: Redweb Ltd, 35 Holdenhurst Road, Bournemouth, Dorset, BH8 8EJ
Redweb Limited is registered in England and Wales
Our Vat number is GB 744 9313 20
Our Company registration number is 3420895